FAQs

What is the application process?

There are NO application or administrative FEES. Credit review, employment and residency verifications and criminal background reviews are conducted by a third party company after you have submitted a completed application. We require current proof of income at least 3x of the monthly rent of your selected apartment. $300 security deposit is required.

What is included in the rent?

Monthly rent includes standard cable TV, quarterly pest control, valet trash removal, all maintenance and all amenities.

What is your pet policy?

2 pets per apartment maximum
$250 refundable pet deposit for the first pet, and $150 for the second pet.
$20 pet rent, per pet, per month.
Breed restrictions apply. There is a 60-pound weight limit.

Can I apply online?

Yes! Choose the “Application” link at the top of our website, follow the instructions to submit your online application. Next, choose the “Online Payments” link to submit your deposit. You must register as a new user and follow the instructions to submit your payment. There is a $1 service charge to submit your payment using the E-check option.

How long does it take to secure an apartment after I go on the Future Residents List?

There is not a specific time period. Length of time is determined by, the number of move out notices received each month, and when new residents want the units.

What are the area schools?

Chain of Lakes Elementary
McLaughlin Middle School
Winter Haven High School
Polk State College
Florida Polytechnic University

Closest hospital?

Chain of Lakes Elementary
Winter Haven Hospital is a 15-minute drive from our community.

Do you offer short term leasing and/or furnished apartments?

At this time, we do not offer short-term leases. We do have a few furnished guest suites available to rent on a limited basis for our residents. Please check with our leasing office for more information.

Do you have security?

No, we do not provide security. We have a 24 hour monitored entrance, with Resident Services Staff members available 24/7.

Nearby shopping?

There is a Wal-Mart Super Center within walking distance of our community. There are 2 Publix shopping centers 3 miles east and west of Carlton Arms. Eagle Lakes Mall is approximately 5 miles south of our property.

Nearby attractions?

LEGOLAND is 2 miles west of our community. Walt Disney World, Universal Orlando Resort and SeaWorld are 30 -50 miles away. Beaches are 90 minutes away on either Florida coast.

Do you have assigned parking spots?

There are no assigned parking spaces. All parking is first come, first serve. All residents have parking decals that allow them to park in front of the buildings. We do have carports and garages available for rent.