Frequently Asked Questions

See our frequently asked questions however if you have additional inquiries please fill out our contact form and we will get back to you!

What is the application process?

Credit review, employment and residency verifications and criminal background reviews are conducted by a third party after you have submitted a completed application. We require current proof of monthly income at least 3x the monthly rent of your selected apartment.

An Applicant(s) is required to pay a security deposit at the time of lease execution. A $300 to $500 security deposit is required depending on the floor plan.

What is included in the rent?

Monthly rent includes quarterly pest control, valet trash removal, all maintenance and all amenities.

Are you a gated community?

Yes. We have controlled access to the community.

What is your pet policy?

Pet #1 Fee $200 (non-refundable).

Pet #2 Fee $200 (non-refundable).

MONTHLY PET RENT – $20 per pet for the duration of the pet’s residency.

Temporary and/or visiting pets are not allowed. We accept only dogs, cats, birds and fish. No exotic pets, rodents, reptiles, etc. allowed. Two animal limit per apartment. Breed restrictions apply.

Can I apply online?

Yes! Choose the “Leasing Info” tab at the top of our website. Under leasing info select the option of “ready to apply to the future resident waitlist”. Please read the future resident application instructions and click “apply now”. Here you will find a list of floor plans within our community, select “join waitlist” on the floor plan of your choosing. You must register as a new user and follow the instructions to submit your application & payment. There is no service charge to submit your payment using the E-check option.

What are the lease terms?

We offer 12 month lease terms.

Do you have assigned parking spots?

There are no assigned parking spaces. All parking is first come, first serve. All residents have parking decals that allow them to park in front of the buildings. We do have carports and garages available for rent.

Nearby shopping?

There is a Wal-Mart Super Center within walking distance of our community. There are 2 Publix shopping centers 3 miles east and west of Carlton Arms. Eagle Lakes Mall is approximately 5 miles south of our property.

What are the area schools?

• Chain of Lakes Elementary
• McLaughlin Middle School
• Winter Haven High School
• Polk State College
• Florida Polytechnic University
• South Pointe Elementary